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Associate II
May 3, 2026
Question

Cannot log into ols.st.com - Single Sign-On Error

  • May 3, 2026
  • 2 replies
  • 225 views

Dear Support,

Good morning, I am unable to log into ols.st.com.  I get the following error:

 

We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help.

2026-05-03-st-login-error.jpg

Please let me know what I can do to resolve this issue?

Best regards

 

2 replies

Lina_DABASINSKAITE
Community Manager
May 4, 2026

Dear @dshenoy,

Thanks for reporting this to us. I have escalated to our support team, and they will reach out to you directly via the email. 

Kind regards,

Lina

​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
dshenoyAuthor
Associate II
May 15, 2026

Hi @Lina_DABASINSKAITE,

Good afternoon.  I still have not heard back from anyone.  I've tried to login again and I am still getting the same error on ols.st.com (https://ols.stm.com) Can you please let me know the current status on getting this issue resolved?

Kind regards,

@dshenoy 

 

 

Lina_DABASINSKAITE
Community Manager
May 20, 2026

Hello @dshenoy,

The team has confirmed you are contacted via email by the troubleshooting team. Please refer to the contacts that reached out to you. 

Kind regards,
Lina

​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.