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waclawek.jan
waclawek.jan
Super User
January 16, 2025
Question

Lengthy file could not be downloaded using the provided button

  • January 16, 2025
  • 1 reply
  • 2033 views

In this post, clicking on preview of the relatively large txt attachment, scrolling down to its end reveals a "Download file" button. Clicking on that button displays a surprising "this file could not be downloaded" message. The file can be downloaded normally, though.

waclawekjan_0-1737051086693.png

JW

1 reply

Lina_DABASINSKAITE
Lina_DABASINSKAITE
Community Manager
January 20, 2025

Hi @waclawek.jan ,

Thanks for reporting, good catch! I can replicate this and now root for troubleshooting. 

Will let you know once I have news,
Lina

​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
    Lina_DABASINSKAITE
    Lina_DABASINSKAITE
    Community Manager
    February 3, 2025

    Hi @waclawek.jan 

    The reported issue is accepted as a bug and I requested for a fix.

    Unfortunately, I cannot give the timeline of when it's going to be done. I will share an update here once I have news. 

    Thanks once again for reporting it.
    Lina

    ​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
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