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LWall
LWall
Associate
April 11, 2019
Solved

The Confirmation email for the STM32-C2C portal does not work, I have tried several times. How can I confirm my account for the portal?

  • April 11, 2019
  • 4 replies
  • 3791 views

I'm trying to register a P-L496G-CELL01 Discovery Kit in the Concierge portal at www.stm32-c2c.com. The problem is that the portal doesn't seem to recognise that I click the confirmation email. Each time I try to register the new board, it just asks me to resend/confirm my email address. This is the first time I use the portal and have created a new account. I have tried several times, cleared cookies and restarted my PC.  Is there a solution to this?

    This topic has been closed for replies.
    Best answer by Ronan GABOU

    I've just tried to create a new account (another email) it worked. I used Chrome and gmail account.

    I received first a "Welcome to STM32-C2C" email then a "Confirm for email address for stm32-c2c.com"

    Did you asked for "resend" ?

    If yes did you receive a new confirmation email ?

    If yes did clicked on the link ?

    If yes to all I can propose you to reset your account.

    4 replies

    S.Ma
    S.Ma
    Principal
    April 11, 2019

    I guess some ST guys will test and reply soon.

    Ronan GABOU
    Ronan GABOUAnswer
    ST Employee
    April 12, 2019

    I've just tried to create a new account (another email) it worked. I used Chrome and gmail account.

    I received first a "Welcome to STM32-C2C" email then a "Confirm for email address for stm32-c2c.com"

    Did you asked for "resend" ?

    If yes did you receive a new confirmation email ?

    If yes did clicked on the link ?

    If yes to all I can propose you to reset your account.

    LWall
    LWallAuthor
    Associate
    April 12, 2019

    Hi Ronan,

    Thanks for replying. When trying once more this morning I got it to work directly. I use the same details as yesterday but despite 3 tries it would not activate.

    The 3 different activation emails I got yesterday had the subject "Confirm your Mbed email address" and was sent from mbed notifications <no-reply@mbed.com>. The email that worked I received today when doing exactly the same but it had the subject "Confirm for email address for stm32-c2c.com" and was sent from email info@stm32-c2c.com <info@stm32-c2c.com>.

    Seems as someone at ST fixed the non working link for me. Grateful for that.

    Ronan GABOU
    Ronan GABOU
    ST Employee
    April 12, 2019

    You're welcome :)

    DPADI.14
    DPADI.14
    Associate
    May 24, 2019

    HI Friends ,

    iam not able register the voucher in stm32-ctc it is giving wrong voucher code,how to solve this issue.can any one suggest the link of source code to start with development in st site i find 2 options one with rtos ie DiscoL496_RD_BG96v2_STMOD and STM32L496G-Discovery_Grovestreams which one is better let me know

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